2023 Insurance Information

2023 Insurance Information

Things to Know Your 2023 Health Insurance Benefits

  • Open Enrollment is closed.
  • Employees who have a Qualifying Life Event are eligible to make changes to their insurance elections during the year. Otherwise, your benefits will remain in place until 12/31/2023.
  • Examples of Qualifying Life Events are marriage, divorce, new dependent, job change, spouse job change, dependent getting coverage elsewhere, eligible for Medicare, etc.
  • If you have a Qualifying Life Event, please complete this form and email it to juliegraham@holston.org
  • You may also log into yoru Employee Navigator account to request a qualifying life event change; but, you will still need to complete the "New/Change/Term" Form and send it to juliegraham@holston.org
  • All of your resource documents are in Employee Navigator under the "Resource" tab - so check there first for your benefits guide, rate sheets, etc.

 Quick Start Links

Additional information about 2023 Plans and Open Enrollment

We are excited to announce that we have chosen to continue current benefit structures for Medical, Dental and Vision coverage through BlueCross and BlueShield of Tennessee and Pharmacy coverage through EpiphanyRX.

With the BCBS network, about 98% of providers are considered in-network and contract with BCBST. If you seek care in Tennessee, you will use Network P or S. If you seek care outside of Tennessee, you will automatically access the BlueCard PPO network.

From www.BCBST.com, you can log into BlueAccess, the secure portion of the BCBS website. BlueAccess is personalized to display the specifics of your plan such as: benefits, coverage, claims, account balances, cost and quality tools, health programs and more. You can also search to see if providers and facilities are in your network.

To Register or Login into your EpiphanyRX online account go to: www.epiphanyrx.com

From your Member Portal you will be able to: Cost Compare Drugs, view your Prescription Benefits, download your Member ID card, search for Pharmacies, download claim forms, view mail order prescriptions and much more.

NEW Benefit - TextCare

Holston Conference is offering a new service that is called TextCare. This begins January 1st and is included with your Medical Enrollment. Once you are enrolled your dependents are eligible to use this service regardless of if they are enrolled with you on your Holston Conference Medical Plan.

TextCare – text-based, 24/7 concierge platform (no app/download involved)

  • Save the number. Text a board-certified medical provider, 24/7. Response time is under 5 minutes.

TextCare assists with:

  • General care, preventative check-ins, personal wellbeing, and urgent care needs (aches, injuries, colds, sickness)
  • Pediatric wellbeing (2+ years old)
  • Managing a chronic condition (diabetes, hypertension) with provider follow-up
  • In-person care coordination (specialists, imaging, and prescriptions)
  • Ordering labs and reviewing results
  • Prescription drug orders or refill

Other Important Enrollment Dates

Medicare Open Enrollment: October 15th thru December 7th

Healthcare Marketplace: November 1st thru January 15th