The Benefits Office has used VANCO for online Pension/Insurance payments for many years. In January 2021, we will begin using a new online billing program called Ministry Financials.
Ministry Financials will give you online access to your statements and transaction history, simplify the payment process, and allow multi-point charges to divide their payments between churches.
As part of this transition, please make any Insurance/Pension payments after December 31, 2020 BY CHECK ONLY until you receive notice that the new software is up and running. In other words, please do NOT USE VANCO for Insurance/Pension payments after December 31, 2020...no matter which month's bill you are paying.
For a more detailed explanation, please click here for the flyer that was sent in the December 2020 direct billing statements. Continue to look for updates in your email, your "snail" mail, and on the website as we move through this transition.
If you have a question about your Insurance/Pension statements, please send a detailed email to email@example.com. Please include your complete contact information, your church/charge name, your pastor's name, and your Pension/Insurance account number in the email.
Please note that due to the high volume of work in the Benefits Office during year-end, it may take several days to receive a response. Thank you for your patience and grace in this matter.